Decking, Railing & Installation FAQs | Deck Expressions

Find answers to common questions about deck railing, composite decking, cable railing, post caps, deck lighting, balusters, screen systems, installation, shipping, and more.
At Deck Expressions, we believe choosing the right products should be simple. Whether you're upgrading an existing deck, building a new outdoor living space, or working on a professional installation, our team is here to help you find the right materials for your project.
Need personal assistance? Call 866-781-5033 or email contact@deckexpressions.com.

Ordering, Shipping & Customer Service

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  Does Deck Expressions ship nationwide?
  Yes. Deck Expressions serves homeowners and contractors throughout the United States. Shipping options and charges vary depending on the product, order size, and delivery location.
  Does Deck Expressions offer free shipping?
  Most eligible orders over $99 qualify for free standard shipping within the contiguous United States. Oversized products, freight shipments, and certain special-order items may have additional shipping charges.
  How quickly will my order ship?
  In-stock orders typically ship within 1–2 business days after processing. Orders placed Monday through Friday before 1 PM Eastern Time are generally processed the same day when inventory is available. Special-order and backordered items may take longer.
  Can I request expedited shipping?
  Yes. Expedited orders must be placed before 10 AM Eastern Time for overnight or two-day shipping consideration. Expedited shipping and same-day dispatch are not guaranteed because of inventory availability and carrier conditions.
  Why does Deck Expressions collect payment in full when I order?
  As an e-commerce retailer, we collect payment at checkout because our suppliers invoice us when we place your order. This allows us to process and secure your materials promptly.
  Can I change or cancel an order?
  Please email orders@deckexpressions.com with your order number as soon as possible. Orders cannot be canceled once a shipping label has been created. If the order has already shipped, our return policy will apply.
  What should I do if my order arrives damaged or is missing items?
  Inspect your shipment immediately, particularly freight deliveries. Note visible damage or shortages on the delivery receipt and report any problems within 48 hours to contact@deckexpressions.com. Include your order information, photos, and a description of the issue.
  What is your return policy?
  Most eligible items may be returned within 30 days, subject to product and manufacturer restrictions. Return shipping costs and restocking fees may apply. Certain custom, special-order, and other designated products are nonreturnable.
  Do you offer assistance with product selection and material estimates?
  Yes. Our team can help customers select compatible railing components, post caps, lighting, fasteners, and other decking accessories. We can also assist with project material estimates based on the measurements and details you provide.
  Can I order replacement parts instead of an entire railing system?
  Many railing systems have separately available brackets, post caps, connectors, and other components. Availability depends on the manufacturer and product series. Contact us with the brand, product name, and part number if available.
  Ordering and policy information checked against the published Deck Expressions shipping and return policies.

Deck Railing Systems

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  What types of deck railing does Deck Expressions sell?
  We offer a wide selection of railing materials, including aluminum, vinyl, composite, steel, cable, and glass railing. Each offers different benefits in appearance, maintenance, durability, and price.
  Which railing material is best for my deck?
  The best choice depends on your budget, desired appearance, maintenance preferences, and environment. Aluminum provides a modern, low-maintenance finish; vinyl offers a traditional appearance; composite complements many decking styles; and cable or glass railing helps preserve views.
  What is the difference between aluminum and vinyl railing?
  Aluminum railing provides a slim, durable profile with a powder-coated finish. Vinyl railing offers a classic appearance, typically with larger profiles, and requires little routine maintenance. Both are popular alternatives to traditional painted wood railing.
  Does deck railing come in standard heights?
  Many residential railing systems are available in nominal 36-inch and 42-inch heights. Available sizes vary by manufacturer and collection. Always verify the actual installed height and local building code requirements before ordering.
  What railing length should I order?
  Railing panels are commonly sold in nominal lengths such as 6 feet and 8 feet, with some collections offering additional sizes. Measure between your installed posts and account for bracket dimensions and the manufacturer's allowable span.
  Can railing panels be cut to fit a smaller opening?
  Many railing systems can be cut to length. However, the cutting method, minimum length, baluster spacing, and bracket placement vary by product. Always follow the installation instructions for your specific system.
  Can I use one railing panel to make two smaller sections?
  Sometimes. If the manufacturer permits it, you may be able to cut a panel into two sections and purchase additional brackets. Confirm that both sections maintain proper baluster spacing and structural support.
  Do railing kits include posts and mounting brackets?
  Not always. Some kits include rails, infill, brackets, and hardware, while posts, post caps, or trim may be sold separately. Review the individual product description to confirm what is included.
  What is the difference between level and stair railing?
  Level railing is designed for horizontal deck sections. Stair railing is designed to follow the angle of a staircase and often requires different brackets, baluster configurations, or specially designed panels.
  Can I install railing on an angled deck?
  Many railing collections offer angle adapters or adjustable brackets for non-90-degree corners. Compatibility and allowable angles depend on the system.
  What is a structural railing post?
  A structural railing post is designed to support the railing system and transfer required loads to the deck structure or approved mounting surface. Decorative post sleeves and wraps are not substitutes for structural posts.
  Can I install railing directly onto composite deck boards?
  No. Railing posts must be attached to an approved structural support system, not simply fastened through composite decking boards. Proper blocking, framing, and manufacturer-approved fasteners are essential.
  Do your railing systems meet building codes?
  Many systems have manufacturer testing and code-evaluation documentation. However, code approval depends on the exact product, configuration, installation, and local jurisdiction. Always confirm requirements with your building department.

RDI, Deckorators & Specialty Railing

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  What RDI railing systems does Deck Expressions carry?
  Our RDI product offerings include vinyl, aluminum, composite, and other specialty railing products, with collections such as Endurance, Finyl Line, Avalon, and Transform. Availability varies by product line.
  What is RDI Endurance railing made from?
  RDI Endurance is a vinyl railing system manufactured with weather-resistant PVC components and engineered reinforcement. It provides a traditional railing appearance with low maintenance requirements.
  Does RDI vinyl railing turn yellow?
  RDI vinyl railing is formulated with UV-resistant ingredients to help protect its appearance. As with any outdoor material, long-term performance depends on the product, exposure, and maintenance.
  Can RDI vinyl railing be painted?
  Vinyl railing is designed to maintain its factory finish without painting. If you want to change the color, consult the manufacturer before applying any coating, as painting may affect the finish or warranty.
  Are RDI vinyl railing kits reinforced?
  Many RDI vinyl railing systems use engineered reinforcement within the rails. Reinforcement details vary by collection, so review the specific product's construction and installation instructions.
  What is RDI Avalon aluminum railing?
  Avalon is an aluminum railing collection offering a contemporary appearance with durable, low-maintenance components. Available options vary by configuration and may include different infill and accessory choices.
  What is RDI Elevation cable railing?
  RDI Elevation is a horizontal cable railing system designed to provide a modern appearance with reduced visual obstruction. It is an option for homeowners who want to preserve outdoor views while using a manufactured railing system.
  Can RDI Elevation cable railing be used on stairs?
  Stair applications require compatible components and manufacturer-approved configurations. Confirm the stair angle, post spacing, and installation requirements for the exact Elevation product before ordering.
  What is Deckorators ALX Contemporary railing?
  Deckorators ALX Contemporary is an aluminum railing collection featuring clean lines and a modern appearance. It is designed for low maintenance and is available with compatible railing accessories.
  Does Deckorators ALX Contemporary railing include brackets?
  Certain ALX Contemporary rail kits include the required mounting connectors. Always verify the contents of the exact kit because included components can vary by model and configuration.
  Do I need special tools to install Deckorators railing?
  Most installations use standard construction tools, including a drill, level, tape measure, and saw with an appropriate blade. Specialized products, such as cable railing, may require additional tools.
  Are railing support blocks necessary?
  Some railing systems require support blocks to provide additional support beneath the bottom rail. The number and placement depend on the manufacturer's installation instructions.
  What is a drink rail?
  A drink rail is a wider top-rail surface that can accommodate a compatible deck board or specially designed cap. It provides a convenient resting surface while creating a finished railing appearance.

Cable Railing & Glass Railing

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  What are the benefits of cable railing?
  Cable railing provides a sleek, contemporary appearance while maintaining open views. Its horizontal stainless-steel cables make it popular for decks, balconies, and outdoor spaces overlooking scenery.
  Is cable railing safe?
  Properly designed and installed cable railing can meet applicable safety requirements. Correct post spacing, cable tension, infill openings, and approved hardware are critical.
  Will cable railing loosen over time?
  Cable tension can change over time because of normal settling, temperature changes, or system movement. Inspect the cables periodically and adjust tension according to the manufacturer's instructions.
  Can cable railing be installed on stairs?
  Yes, many cable railing systems offer stair configurations. The fittings, cable lengths, post placement, and tensioning requirements may differ from level applications.
  Is cable railing suitable for coastal homes?
  Certain cable railing systems are designed for coastal environments. Marine-grade stainless-steel components, appropriate finishes, and routine cleaning are important when the system is exposed to salt air.
  What is the difference between 304 and 316 stainless steel?
  Both are corrosion-resistant stainless steels, but 316 contains molybdenum for improved resistance to chloride-related corrosion. For marine and coastal exposure, 316 stainless steel is generally preferred where approved by the manufacturer.
  How do I clean stainless-steel cable railing?
  Wash the cable and fittings with mild soap and fresh water, then rinse and dry as appropriate. Avoid steel wool, harsh chemicals, and contaminated tools that can leave rust-producing particles on stainless steel.
  Does glass railing require special maintenance?
  Glass railing generally requires routine cleaning to remove fingerprints, water spots, and environmental buildup. Use products suitable for the glass and metal components, and follow the manufacturer's instructions.
  Can glass railing be installed without a top rail?
  Some engineered glass railing systems permit specific top-rail-free configurations. Others require a top rail or additional structural components. Always follow the system's tested and approved design.

Post Sleeves, Post Wraps & Structural Posts

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  What is the difference between a post sleeve and a structural post?
  A post sleeve is a decorative cover installed over a compatible structural post. The structural post provides the required support; the sleeve provides the finished appearance.
  What are the actual dimensions of a 4x4 and 6x6 wood post?
  A standard nominal 4x4 wood post typically measures 3½ inches by 3½ inches. A nominal 6x6 post typically measures 5½ inches by 5½ inches.
  Will a 4x4 post sleeve fit over a 4x4 wood post?
  Many 4x4 sleeves are designed for nominal 4x4 wood posts, but fit depends on the sleeve's inside dimensions and the post's actual size. Always verify dimensions before purchasing.
  Can post sleeves be cut to length?
  Many vinyl and composite post sleeves can be trimmed using the manufacturer's recommended tools and cutting methods. Confirm the required finished height before cutting.
  Can I use post sleeves on an existing deck?
  Yes, provided the existing posts are structurally sound, accessible, and compatible with the selected sleeves.
  What is the purpose of base post trim?
  Base post trim creates a finished transition between the post sleeve and deck surface. It also helps conceal small gaps or unfinished edges around the bottom of the sleeve.
  What is the difference between a post wrap and a post sleeve?
  A sleeve generally slides over a post from an open end. A wrap may be made from multiple pieces that assemble around an existing post, making it useful when the top of the post cannot be accessed.
  Can I install a post wrap around an existing porch column?
  Many multi-piece wraps are designed for existing columns. Measure the column carefully and confirm that the wrap is suitable for the installation and exposure conditions.

Balusters & Railing Accessories

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  What is a deck baluster?
  A baluster is a vertical or decorative infill component installed between the top and bottom rails. Balusters contribute to the appearance of the railing and help create a protective barrier.
  What is the difference between face-mount and in-line balusters?
  Face-mount balusters attach to the exterior faces of the railing. In-line balusters are installed between the rails, often using specially designed connectors.
  Do round and square balusters come with connectors?
  Many individual round and square balusters require separately purchased connectors. Check the product description to confirm whether connectors are included.
  Do face-mount balusters include screws?
  Many Deckorators face-mount balusters are supplied with mounting screws, but hardware contents can vary by product.
  How far apart should deck balusters be installed?
  For many residential guardrail applications, openings must prevent passage of a 4-inch-diameter sphere. Actual spacing depends on baluster dimensions, railing configuration, and applicable building codes.
  How many balusters do I need for my deck?
  The quantity depends on the total railing length, baluster width, post layout, and required spacing. Measure each railing section individually and use the manufacturer's spacing recommendations.
  Can I replace wood balusters with aluminum balusters?
  Often, yes. Aluminum balusters are a popular option for refreshing an existing wood railing. Confirm that the existing railing structure is sound and that the new installation meets code requirements.
  Can I mix balusters and railing components from different brands?
  Not automatically. Railing components are engineered to work within specific systems. Mixing brands can affect fit, structural performance, and warranty coverage.

Decking, Hidden Fasteners & Structural Hardware

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  What is the difference between composite and PVC decking?
  Composite decking generally combines polymers with wood or other reinforcing materials. PVC decking uses a predominantly polymer-based construction. Both offer alternatives to traditional wood decking, with different performance characteristics depending on the manufacturer.
  Does composite decking require maintenance?
  Yes, but generally less than traditional wood decking. Routine cleaning helps remove dirt, pollen, and debris. Follow the manufacturer's cleaning instructions and avoid products that could damage the surface.
  Can composite decking fade?
  Some color change may occur over time, particularly during initial weathering. The degree of fading depends on the product's construction, protective cap, color, and environmental exposure.
  Does composite decking expand and contract?
  Yes. Temperature changes can cause dimensional movement. Proper board spacing, end gaps, and fastener placement are important for long-term performance.
  What are hidden deck fasteners?
  Hidden fasteners secure compatible decking boards while reducing or eliminating visible screw heads on the deck surface. Options include clips, edge-fastening systems, and concealed screw-and-plug systems.
  What is the TimberTech CONCEALoc fastening system?
  CONCEALoc is a hidden fastening system designed for compatible grooved decking boards. It uses clips to secure boards while maintaining the intended spacing.
  What is the TimberTech Cortex fastening system?
  Cortex is a concealed fastening system that uses screws and matching plugs to create a finished appearance. Compatibility depends on the specific decking collection.
  Can I use hidden fasteners with any deck board?
  No. Hidden fastening systems are designed for particular decking materials and profiles. Always confirm compatibility before installation.
  What screws should I use for composite decking?
  Use screws approved for the decking material and installation method. Composite decking screws are designed to reduce mushrooming and create a cleaner finished surface. Fastener length, corrosion resistance, and compatibility are also important.
  Are stainless-steel screws better for coastal decks?
  For decks exposed to salt air, 316 stainless steel is generally preferred over 305 stainless steel because it provides improved resistance to chloride corrosion. Always follow the decking manufacturer's approved fastener specifications.
  What is joist flashing tape?
  Joist flashing tape is applied to the tops of compatible deck joists and other framing members to help reduce water intrusion around fasteners and exposed framing surfaces.
  What is a Simpson Strong-Tie post base?
  A post base is a structural connector used to attach a wood post to an approved foundation or supporting surface. Different models provide different load capacities, clearances, and installation requirements.
  Can I use a standard deck screw for structural connections?
  No. Ordinary deck screws are not automatically approved for structural connections. Use structural screws, bolts, anchors, or other connectors specifically approved for the intended load and application.

Deck Post Caps

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  What is the purpose of a deck post cap?
  A post cap creates a decorative finished appearance at the top of a deck or fence post. Certain caps also help protect exposed post ends from direct weather exposure.
  What types of post caps does Deck Expressions offer?
  We offer a variety of post caps, including wood, vinyl, composite, aluminum, copper, stainless steel, solar-lighted, and low-voltage-lighted options.
  How do I know what size post cap I need?
  Measure the actual outside dimensions of your post or sleeve. Do not rely on the nominal post size alone. Compare your measurements with the post cap's specified inside dimensions.
  How do I attach a post cap?
  Installation depends on the cap's construction. Some caps use exterior-grade adhesive, while others attach with screws or mounting hardware. Follow the instructions supplied with the cap.
  Can I use construction adhesive on a vinyl post cap?
  Some vinyl post caps can be installed using compatible exterior-grade adhesive. Other designs require screws or a removable mounting method. Verify the manufacturer's recommendation.
  Can I install a wood post cap on a vinyl post sleeve?
  Only if the cap's dimensions and attachment method are compatible with the sleeve. Confirm the fit and installation requirements before ordering.
  Do copper post caps change color?
  Yes. Natural copper can develop a patina as it reacts with moisture and outdoor conditions. The finish may gradually change from copper tones to darker brown or greenish shades.
  How do I maintain a copper post cap?
  Care depends on whether the cap has a protective coating or is designed to develop a natural patina. Use the manufacturer's recommended cleaning and finishing products.
  Can wood post caps be painted or stained?
  Yes. Many wood post caps can be finished with an appropriate exterior paint, stain, or sealer. Finish all recommended surfaces before installation, including exposed edges and undersides.
  Do post caps come in different colors?
  Yes. Color availability varies by material and manufacturer. Common finishes include white, black, bronze, copper, stainless steel, and natural wood tones.

Solar Deck Lighting

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  How do solar post cap lights work?
  Solar post cap lights use a solar panel to collect energy during daylight hours and store it in a rechargeable battery. The stored energy powers the light after dark.
  Do solar post caps need electrical wiring?
  No. Solar post cap lights operate independently and do not require a connection to household electrical wiring.
  How long do solar post cap lights stay illuminated?
  Runtime varies depending on the product, battery capacity, weather, season, and amount of direct sunlight received. Many solar lights provide several hours of illumination after a full charge.
  Do solar post caps work in cloudy weather?
  Yes, but reduced sunlight can limit charging and shorten nighttime runtime.
  Can I replace the batteries in solar post caps?
  Many solar post caps have replaceable rechargeable batteries. Use only the battery chemistry, size, and specifications recommended by the manufacturer.
  Can I use regular alkaline batteries in a solar post cap?
  Do not substitute nonrechargeable alkaline batteries for rechargeable batteries in a functioning solar charging system. Doing so can damage the light or create a safety hazard.
  Why isn't my solar post cap lighting up?
  Common causes include insufficient sunlight, a depleted battery, a dirty solar panel, an activated shipping tab, or a malfunctioning component. Check the manufacturer's troubleshooting instructions before replacing parts.
  Do solar post caps turn on automatically?
  Most models use a light sensor to turn on at dusk and off during daylight. Features vary by model.
  What is the difference between warm white and cool white lighting?
  Warm white produces a softer, slightly yellow appearance. Cool white produces a brighter-looking, more neutral or bluish appearance. Check the product specifications for the actual light color.
  Can solar lights be used in coastal environments?
  Some models are suitable for coastal use, but salt exposure can affect metal components and finishes. Choose a product with appropriate corrosion resistance and follow the manufacturer's maintenance instructions.

Low-Voltage Deck Lighting

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  What is low-voltage deck lighting?
  Low-voltage deck lighting uses a transformer to supply reduced-voltage electricity to compatible outdoor light fixtures. It is commonly used for post caps, stair lights, recessed deck lights, and accent lighting.
  What is the difference between solar and low-voltage lighting?
  Solar lighting relies on sunlight and rechargeable batteries. Low-voltage lighting uses a wired power source and can provide more consistent operation independent of daily solar charging.
  Do I need a transformer for low-voltage deck lights?
  Most low-voltage lighting systems require a compatible transformer or power supply. The transformer must match the fixture voltage and total electrical load.
  How do I choose the correct transformer size?
  Add the wattage of all connected lights and select a compatible transformer with sufficient capacity, allowing for any manufacturer-required reserve. For example, ten 2-watt fixtures have a combined load of 20 watts.
  How many lights can I connect to one transformer?
  The number depends on the transformer capacity, fixture wattage, wire size, cable length, and voltage drop. There is no universal maximum number of fixtures.
  Can I connect different brands of low-voltage lights?
  Only when the voltage, electrical requirements, wiring methods, and control systems are compatible. Confirm manufacturer approval before mixing products.
  Why are some of my deck lights dimmer than others?
  Possible causes include voltage drop, excessive cable length, undersized wire, poor connections, or an overloaded transformer.
  Can low-voltage deck lights be installed on stairs?
  Yes. Compatible step and riser lights can improve nighttime visibility and highlight stair edges. Install fixtures according to the manufacturer's instructions and applicable electrical codes.
  Can I put my deck lights on a timer?
  Many systems support timers, photocells, or compatible smart controls. Confirm that the controller is suitable for your transformer and lighting system.
  Can I dim my low-voltage deck lights?
  Some systems support dimming with compatible drivers or controllers. Others do not. Check the manufacturer's specifications before installing a dimmer.

Stone Post Covers & Column Wraps

What are stone post covers?
Stone post covers are decorative products designed to create the appearance of natural stone around compatible deck posts, porch columns, or other approved structures.
What brands of stone post covers does Deck Expressions carry?
Our selection includes products from manufacturers such as Deckorators,genstone, and NextStone.
Can stone post covers be stacked?
Many stone post cover systems are designed to be stacked to achieve additional height. Use the manufacturer's approved stacking method and accessories.
Can I install stone post covers around an existing post?
Yes. Certain two-piece systems are designed to assemble around existing posts, including posts supporting porch roofs. Confirm that the selected cover fits your structure.
Are stone post covers structural?
Most decorative stone post covers are not designed to replace load-bearing posts. The supporting post or column must provide the required structural capacity.
Can stone post covers be cut?
Many composite or manufactured stone covers can be trimmed with appropriate tools. Cutting methods vary by manufacturer and material.
What is NextStone made from?
NextStone uses a manufactured composite material designed to resemble natural stone. Its products are formulated for durability and exterior applications.
Can NextStone be installed around a fireplace?
Certain applications may be permitted, but required clearances depend on the fireplace type, operating temperatures, local codes, and the manufacturer's installation requirements. Never assume a decorative stone panel is approved for direct high-heat exposure.
Can I use adhesive to install NextStone?
Compatible construction adhesives may be used in certain applications, but mechanical fasteners are often required or recommended. Follow the instructions for the exact panel and substrate.
Do stone post covers require maintenance?
Most require occasional cleaning to remove dirt and debris. Avoid harsh chemicals or cleaning methods that could damage the finish.

Screen Systems & Screen Doors

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  What is a screen porch system?
  A screen porch system uses framing, screening material, and retaining components to enclose a porch or outdoor area while allowing airflow and helping keep insects out.
  What is the difference between SCREENEZE and traditional screen framing?
  SCREENEZE uses a specialized screening attachment system designed for larger openings and a finished appearance. Traditional screen framing commonly uses spline channels and individual framed sections.
  Can SCREENEZE be installed on an existing porch?
  Many applications can be installed on existing porch structures, provided the framing is suitable and the correct mounting components are used.
  Does SCREENEZE work with flat bar?
  Compatibility depends on the specific SCREENEZE system and flat-bar application. Confirm the approved component combination and mounting method before ordering.
  Can I replace damaged screen material without replacing the entire system?
  Many screen systems allow the screening material to be replaced while retaining reusable framing components.
  How do I measure for a screen door?
  Measure the finished opening width and height at multiple points. Use the screen door manufacturer's required rough-opening or finished-opening dimensions, depending on the product.
  Can I install double screen doors on a porch?
  Yes. Double-door applications require compatible door panels, framing, hinges, latching hardware, and sometimes an astragal kit.
  What is an astragal kit for double screen doors?
  An astragal is a component used where two doors meet. It helps close the gap between the doors and may support the latching arrangement.
  Can screen systems withstand strong winds?
  Wind resistance depends on the framing, screen material, fastening method, and product's tested limitations. Screening is not a substitute for hurricane-rated protection.

Lattice, Privacy Panels & Outdoor Products

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  What is deck lattice used for?
  Lattice is commonly used for deck skirting, privacy screening, decorative panels, and outdoor enclosures.
  What is the difference between wood and vinyl lattice?
  Wood lattice offers a traditional appearance and can be painted or stained. Vinyl lattice typically requires less finishing maintenance and is available in a variety of colors and patterns.
  Can lattice be cut to fit my opening?
  Many lattice panels can be trimmed using suitable tools. Allow for expansion, contraction, and manufacturer-required fastening clearances.
  Can privacy panels be attached to existing deck railing?
  Only if the panel and railing system are designed and approved for that installation. Privacy panels can increase wind loads, so structural support must be evaluated.
  Do you offer products for under-deck skirting?
  Yes. Deck Expressions offers lattice, decorative panels, and other products that can be used in appropriate deck skirting applications.
  Can decorative panels be installed horizontally?
  Some products permit horizontal installation while others have specific orientation and support requirements. Check the product's installation instructions.

Deck Tiles, Pedestals & Foundation Systems

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  What is a deck pedestal system?
  A pedestal system supports compatible deck tiles, pavers, or other approved surfaces above a suitable substrate. It can help create a level finished surface over certain rooftops, terraces, and patios.
  What is the Bison pedestal system?
  Bison manufactures adjustable pedestal products and accessories used in compatible elevated deck and paver installations.
  Can pedestals be used on sloped surfaces?
  Many pedestal systems include adjustable components or slope-correction accessories. The permitted slope and height adjustments depend on the selected product.
  Can pedestal systems be used on rooftops?
  Certain systems are designed for rooftop applications. Installation must account for roof loading, waterproofing protection, drainage, wind uplift, and manufacturer requirements.
  Can I install railing directly into deck tiles or pedestals?
  Generally, railing must be secured to an independently approved structural system rather than relying on removable deck tiles or unsupported pedestal components.

Installation, Building Codes & Project Planning

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  Can I install deck railing myself?
  Many railing systems are designed for installation by experienced DIY homeowners. However, proper structural attachment, accurate measurements, and compliance with local building codes are essential. Professional installation is recommended when structural conditions are uncertain.
  Where can I find installation instructions for products purchased from Deck Expressions?
  Visit our Installation Instructions page for manufacturer guides covering many of the railing, lighting, post cover, and accessory products we sell.
  What measurements do I need before ordering railing?
  Measure each railing opening, post location, stair section, and corner angle. Also determine the required railing height, mounting surface, and whether your project needs structural posts, brackets, or additional accessories.
  Do I need a permit to replace deck railing?
  Permit requirements vary by location and the scope of work. Contact your local building department before beginning a project involving guardrails, stairs, or structural changes.
  How high does a deck need to be before railing is required?
  Many residential building codes require guards when the walking surface is more than 30 inches above the floor or grade below, measured according to the applicable code. Local requirements may differ.
  When is a graspable stair handrail required?
  Many residential codes require a handrail on stairways with four or more risers. The required height, grip dimensions, continuity, and mounting details depend on the applicable code.
  Can I use a decorative deck rail as my stair handrail?
  Not necessarily. Some decorative railing profiles do not meet graspability requirements. A compatible secondary handrail may be required.
  What is the difference between a handrail and a guardrail?
  A handrail provides a graspable surface for support while using stairs or ramps. A guardrail helps prevent falls from elevated walking surfaces. Some installations require both.
  How do I know whether my existing deck framing can support new railing?
  The framing and post connections must be evaluated for the loads imposed by the new railing. If the condition or capacity of the existing structure is uncertain, consult a qualified contractor or structural professional.
  Can I mix different manufacturers' railing components?
  Only when the combination is specifically approved. Using incompatible parts can compromise structural performance, installation quality, and warranty coverage.
  Should I order extra material for my project?
  Allowing for cuts, installation adjustments, and potential waste is generally helpful. The appropriate extra quantity depends on the product, layout, and manufacturer's instructions.
  Can Deck Expressions help me determine what parts I need?
  Absolutely. Our team can help review your measurements, product selections, and component requirements to make ordering easier. For assistance, call 866-781-5033.

Product Care, Warranties & Maintenance

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  How do I clean aluminum deck railing?
  Use mild soap, clean water, and a soft cloth or sponge. Rinse thoroughly. Avoid abrasive cleaning pads and harsh chemicals that could damage the finish.
  How do I clean vinyl railing?
  Most vinyl railing can be cleaned with mild soap and water. For stubborn stains, follow the manufacturer's approved cleaning recommendations.
  How often should I inspect my deck railing?
  Inspect your railing periodically and after severe weather. Check for loose posts, damaged components, corrosion, loose fasteners, and other signs of movement or wear.
  Will coastal salt air affect my railing?
  Salt exposure can accelerate corrosion, especially on exposed metal components. Select products suitable for coastal environments and follow the manufacturer's cleaning and maintenance recommendations.
  Do deck railing products come with warranties?
  Many products carry manufacturer warranties covering specified materials, finishes, or defects. Warranty length, coverage, exclusions, and registration requirements vary by manufacturer.
  Are replacement components available for discontinued railing systems?
  Availability varies. Some manufacturers maintain replacement parts for older collections, while others discontinue compatible components. Contact us with the original product information and photos so we can help identify possible options.
  Why does the product color look different from the website photo?
  Colors may vary because of screen settings, lighting, photography, and manufacturing differences. We recommend reviewing physical samples when color matching is important.
  Do some railing colors have longer lead times?
  Yes. Certain finishes, sizes, and special-order configurations may require additional manufacturing or fulfillment time. Contact us to confirm availability before placing a time-sensitive order.

Can stone post covers be stacked?

• Yes, the stone post covers are made to be stacked.
• We offer both Deckorators and NextStone Post covers that are stackable. These post covers are also available in 2-piece units for posts that are holding up a roof.

What are the actual dimensions of standard nominal 4x4 and 6x6 wood posts?

• The precise outside dimensions of a standard 4x4 measures 3 ½″ x 3 ½″,and the 6x6 measures 5 ½″ x 5 ½″.
• We offer Vinyl sleeves in the following outside dimensions to fit over nominal lumber dimensions  4x4 - 5x5 - 6x6 
  
• How do I attach a post cap to the post?

We recommend using an exterior-grade construction adhesive to adhere the cap to the post. Apply the adhesive liberally to the inside of the cap and place the cap firmly over the top of the post. If you prefer to use Brad nails, be sure to pre-drill all nail holes to avoid splitting. Most of our solar and low voltage post caps have pre-drilled holes and included screws to mount the post caps to the post.

Do round or square balusters / spindles come with connectors?

• No. Baluster connectors are sold separately in 20 packs or bulk buckets.
• Do Face mount balusters / spindles come with mounting hardware?
• Yes. The face mount spindles or balusters come with stainless steel screws.

Does the Deckorators ALX Contemporary Railing come with mounting connectors?

• YES. The level & stair rails come with 4 connector (2-top & 2-bottom)

RDI:

Vinyl Railing & Sleeves

How long will it take to receive vinyl post sleeves and wraps over 96"?

• Because these are over 96" they ship via LTL, normal shipping time is between 10-12 business days.

What is RDI Vinyl Railing made from?

• We offer 2 vinyl railing options ~ Endurance ~ Finyl Line 
• Vinyl’s base ingredient is rigid PVC (polyvinyl chloride) modified to provide superior strength and ultraviolet resistance.

Can I paint vinyl railing?

• Your choice of RDI vinyl railing would normally preclude the desire to paint or “maintain” it any way. However, if you do choose to paint, there are vinyl primers available to achieve this.

Does Endurance Railing offer rail for handicap access ramps?

• Endurance level rail kits are designed to install up to a 5° slope, which is the maximum pitch allowed by code. As recommended earlier, always check with your local code enforcement office for the codes in your area.

How strong is vinyl?

• Our vinyl is impact modified for flexibility and durability. All RDI railing decking products meet or exceed the requirements for long-lasting durability and performance after installation.

Is vinyl safe?

• Yes. Vinyl has a tough finish, retains virtually no moisture, has no taste, and is non-porous. Final RDI vinyl railing installations will hide all fasteners, leaving nothing but smooth surfaces and no sharp edges.

Will RDI vinyl railing turn yellow?

• No. RDI vinyl contains 12 parts titanium dioxide which prevents ultraviolet degradation.

Are RDI vinyl railing kits reinforced in any way?

• All our vinyl railing kits are reinforced top and bottom with aluminum extrusions that are specifically engineered for the best performance possible.

Can one railing kit be split evenly in half?

• Kits can be cut down to any dimension and, with an additional bracket kit, can become two complete railing sections. Cutting a kit evenly in half usually will not work with symmetrical end spacing.

RDI / Metal Works / Excalibur/Avalon

What gauge steel is the RDI Metal Works Excalibur system?

• The Excalibur Steel rails are 14 gauge, posts are 13 gauge, and balusters are 16 gauge steel.

What is the baluster size and spacing for a level rail panel?

• RDI Metal Works Excalibur has ⅝” (.625) inch square metal balusters with 3 ⅞” (3.850) inch spacing, measured between the inside faces of two adjacent balusters.

Is the baluster spacing the same for the stair rail panel?

• Yes, but only when the stair section is level (0 degrees).

What is included in a level bracket kit?

• 4 brackets
• 4 bracket covers
• Installation hardware

What is included in a stair / level angle bracket kit?

• 4 brackets
• Installation hardware

How do I mount an RDI Metal Works steel post?

• You must use proper fasteners during installation and check local building codes for requirements. Each excalibur post includes two shims which should be used for leveling the post during installation. RDI Metal Works posts include a 4”x4” bottom steel flange which is ¼” inches thick. The flange is manufactured to accept ⅜” (.375) diameter fasteners.

AURORA LIGHTING:

Solar:

What is the run time on the solar light?

• The run time will vary based on the season. During the summer months, the Aurora solar post cap light will run for up to 14 hours. During the winter months, the shorter daylight hours, as well as cloudy days, will reduce the run time to approximately 3-6 hours. 
  
  How long will the Solar lights last?

The LED bulbs are designed to last a lifetime, as is the aurora solar collector. These are of the highest quality and latest technology available today. The batteries are 1.5V NiCad batteries. These will last approximately 1000 cycles, or roughly three years. Batteries are warranted for one year. Replacements can be purchased locally. 

My solar light will not light up?

The most common issue is the battery. It takes up to three weeks for a new solar unit to cycle to full capacity. Winter months will effect this cycle time as well, if installed in the middle of winter. To test a solar unit, remove the NiCad batteries, and install AA alkaline batteries. Cover the entire solar collector to test the unit. If the unit lights up, replace the NiCad batteries.

Low Voltage:

How many lights can I install on a transformer?

• 
  Up to 50 lights. See transformer section. For further detail, read the transformer instruction sheet included with the low voltage transformer. 

Can a dimmer switch be used?

• 
  Dimmer switches are not effective on low voltage deck lighting. 
  
  Some lights appear dimmer than others, what do I do?
  This is a result of wiring issues. Primary due to longer distances from the transformer (200 or more feet). There are several different wiring schemes to address and/or correct this. Please refer to the transformer instruction manual to correct. 
  
  I have low voltage landscape lighting; can I add Deck lights to this? 
  Generally, the answer is no. It is best to start from scratch, for two reasons: First, the transformer likely has less wattage output than is necessary for the Aurora Deck lights. In addition, landscape lighting usually uses 18-gauge wire, which is too light for the Aurora Deck Light product. Using this will cause a drop in wattage, making the lights appear dimmer. 

How do I know which size transformer to buy?

• You will need to buy a low voltage deck lighting transformer that accommodates the wattage of your entire low voltage system. To determine the total wattage, add up the wattage of each fixture to be used. For example, if you are using 10 lights that are rated at 1 watt each, the total wattage of your system would be 10 watts.